Shipping policy

Shipping Policy

Order Processing

Processing times vary depending on the product and fulfillment partner. Estimated delivery information will be provided when available.

Shipping & Delivery 

Delivery times vary depending on the product, destination, and shipping method selected at checkout. Estimated delivery times will be provided when available.

Multiple Packages

ShineSmith works with multiple trusted fulfillment partners. If your order contains products from different suppliers, your items may arrive in separate packages and different times. You may also receive separate tracking information for each shipment.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Tracking

When tracking information is available, it will be provided after your order has shipped.

Delays

Occasionally, carrier delays or other circumstances outside of our control may affect delivery times. We appreciate your patience if this occurs.

Questions About Your Order

If you have any questions about your shipment or experience an issue with your order, Please contact ShineSmith through our Contact page.